Shipping

Three cardboard boxes with 'Rose-Hip Vital' branding on a black background

Shipping

USA

Enjoy FREE Express Shipping US Wide on every Rose-Hip Vital order! Our dedicated team aims to have your order picked, packed, and on it's way to you within 1-2 business days of receiving it.

Just so you know: During peak promotional, sale, or holiday seasons, processing times might extend slightly (up to 7 additional business days), as we handle every order with care. Our dispatch team works diligently Monday to Thursday (9am-5pm AEST) and Fridays (9am-3pm AEST), excluding public holidays.

Tracking Your Order's Journey

We know you're eager to receive your Rose-Hip Vital! As soon as your order is dispatched, you'll receive an email with all your tracking information sent directly to the address used at checkout. For the most accurate delivery updates, simply follow the link provided in that email.
Can't find your tracking or order confirmation? Please don't hesitate to reach out to our caring team here or call us at 1888 556 6317 so we can assist you right away.

Received a Damaged Order? We'll Make it Right.

We take great care to ensure your Rose-Hip Vital reaches you safely. However, in the rare event your order arrives damaged and the product isn't suitable for use, we're here to help!

Here's what to do:

1. Take a clear photo of the damaged goods.
2. Send our team a message here including your photo and order number.
3. Our team will review your message and get back to you within 1-2 business days to arrange a solution. We'll ensure you get the quality product you expect!