SHIPPING

We currently offer FREE EXPRESS SHIPPING across the United States. Including Alaska, Hawaii and Puerto Rico!

Our team packs and ships all orders from Sydney, Australia. So that means while you sleep we are busy getting your Rose-Hip Vital order on it's way to you.

If you're located in Alaska, Hawaii or at a rural address delivery may take a few additional days.

Tracking

Keep an eye on your email, once we've packed your order we will send you your tracking number as well as a handy link to track it's journey. 

Your order leaves our warehouse with Australia Post. Once it arrives in the United States, it is handed over to USPS for local delivery. 

While your parcel is in transit, if you need to make any updates to your address, add delivery instructions or reschedule a delivery you can do that using the USPS website here. 

If you miss a delivery don't worry, your parcel will be taken to your Local Postal Authority for pick up. It will wait there for 5 days* to be picked up or for you to reschedule delivery. If it's not collected or rescheduled after 5 days* your order will be sent back to us via 'Returned to Sender'.

*Depending on your Local Post Office this time frame may vary.

Please note

We will always endeavour to meet your expectations and get your parcel to you in a timely manner, however from time-to-time there may be factors beyond our control that delay your delivery. We apologise for these and thank you for your patience and understanding in these instances.

Rose-Hip Vital Pty Ltd does not cover, or take responsibility for, the cost of any international import taxes or fees incurred by customs law in the destination country. These charges will need to be covered by you.

If you have any queries, contact our friendly support team – Happy Shopping